Training Catalog Session Details

This module equips heads of tax administrations and their executive leadership teams including tax administration department heads and functional area leaders with essential Information Technology (IT) and data management concepts and tools. The module is also useful for other tax administration staff with an interest in IT and data management and digital transformation in tax administration.  

Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential. 

This module explains how information technology (IT) can help achieve a tax administration's goals and the role of executives in managing and overseeing IT. The module highlights the evolvement of IT from back-office function to strategic driver of reforms and modernization. It describes among others the concept of digital transformation and automating an integrated business process model. It briefly presents contemporary IT operations, governance arrangements, and management practices as well as tools for integrating IT into reform planning. It helps prioritize new IT investments before explaining how to understand, manage, and use data to improve tax administration performance. The module closes with an overview of information security.  

This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).