Training Catalog Session Details

The course is designed for executives and senior managers in tax and revenue administrations, and ministries dealing with the implementation of reform programs and reform projects. It is also relevant for professionals engaged in organizing, managing, overseeing, and evaluating reform projects and programs or who are interested to know more about change management and communication in a tax administration.  

Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.

This 8 hour self-paced course introduces tools and methods in planning, monitoring and reporting tax administration reform programs, approaches to resourcing reforms, risk management and resourcing tensions, successful change management practices as well as the concept of post-implementation evaluation.  This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD)