VITARA - Performance Management (VITARA-PMG)
The course introduces the concept of performance management (PM) in a tax administration. It describes the key elements of a typical tax administration PM framework and the organizational arrangements necessary to make it work. It identifies the key players in PM and their specific roles and responsibilities. The course also explains the process of measuring and reporting performance as well as the factors that are critical to developing and sustaining a culture of performance management in a tax administration.
This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).
Target Audience
Executives and senior managers in tax administrations responsible for monitoring, measuring and improving the performance of the tax administration.
Qualifications
Access to a computer with a reliable Internet connection and a Google Chrome web browser is essential.
Course Objectives
By the end of this course, participants should be able to:
- Explain the concept of performance management (PM), its importance and benefits for tax administrations.
- Define key principles and components of a PM framework.
- Identify the practical issues and challenges in monitoring, measuring and reporting performance in a tax administration.
- Determine the necessary management and governance arrangements.
- Outline practical steps to improve PM in a tax administration.
Virtual: Building Institutions to Fight Corruption (BIFC)
English (French, Portuguese) | June 3-7, 2024 | Virtual Training | Ebene, Mauritius
Apply online by May 1, 2024