Tax Compliance Risk Management (TCRM)
Constructed on the content of online course Compliance Risk Management (VITARA- CRM), this course expands participants’ knowledge on the concepts related to compliance risk management (CRM), and its elements in a tax administration. The course explains how CRM helps tax administrations achieve their core function of managing and improving taxpayer compliance. Among others, the course covers the organizational, governance and management arrangements needed for effective CRM, the importance and use of data for CRM purposes as well as the various processes and methods tax administrations employ to maximize taxpayer compliance. Participants are encouraged to share with other course participants to share their experience in applying CRM and discuss potential implications of CRM approach to tax administration work.
Target Audience
Executives and senior managers in tax administrations; tax administration operational managers and staff. Participants who can communicate in English, even in a limited way, would be preferred as they will be able to take advantage of the online VITARA course.
Qualifications
Relevant experience in tax administration and managing taxpayer compliance is required.
Course Objectives
Upon completion of this course, participants should be able to:
- Define the concept of compliance risk management and its benefits for tax administrations.
- Delineate the strategic role of compliance risk management.
- Outline the compliance risk management framework, its inputs and outputs.
- Describe the compliance risk management process.
- Determine the necessary organizational and governance arrangements.
- Explain the role of senior leaders of a tax administration in compliance risk management.
- Identify specific issues low-income/emerging economy countries need to address to begin their compliance risk management journey.
- Identify critical success factors of compliance risk management.
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