Technical Notes and Manuals

Revenue Administration: Compliance Risk Management: Overarching Framework to Drive Revenue Performance

By Susan E Betts

August 26, 2022

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Format: Chicago

Susan E Betts. Revenue Administration: Compliance Risk Management: Overarching Framework to Drive Revenue Performance, (USA: International Monetary Fund, 2022) accessed November 21, 2024

Disclaimer: This Technical Guidance Note should not be reported as representing the views of the IMF. The views expressed in this Note are those of the author(s) and do not necessarily represent the views of the IMF, its Executive Board, or IMF management.

Summary

This technical note describes CRM at a high level and how tax administrations can implement a CRM framework to significantly strengthen revenue outcomes. A tax administration’s primary role is to collect revenues on behalf of government to fund the country’s social and economic goals. Taxpayers are expected to comply with their tax obligations as stated in the law. Compliance is the degree to which taxpayers meet their obligations, whether voluntarily or through efforts by the tax administration to enforce compliance. Using CRM allows a country to optimize its revenue collection by identifying and focusing resources on the highest risks to the tax base. While the concepts of CRM are transferable to the customs context, this note focuses on tax administration compliance risks.

Subject: Compliance improvement plans, Compliance risk management, Expenditure, Fiscal policy, Revenue administration, Revenue mobilization, Tax administration core functions

Keywords: Compliance improvement plans, Compliance risk, Compliance risk management, CRM activity, CRM framework, CRM process, Framework to drive revenue performance, Revenue mobilization, Tax administration core functions

Publication Details

  • Pages:

    18

  • Volume:

    ---

  • DOI:

    ---

  • Issue:

    ---

  • Series:

    Technical Notes and Manuals No. 2022/005

  • Stock No:

    TNMEA2022005

  • ISBN:

    9798400215216

  • ISSN:

    2075-8669

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